Networks that can't go dark.

Monitoring and control software for broadcast, satellite and critical infrastructure operators. Works with equipment from any vendor.

Who we are

MNC Software builds monitoring, control and orchestration software for mission-critical operations.

Broadcast, satellite, mining, power generation and smart building operators use it to keep their operations running and their teams efficient.

More about MNC Software
Headquarters
San Diego, United States
Offices
United Kingdom and Australia
Equipment
Works with any vendor
Mosaic on a control room wall, shown with demo data. The room is a generated image.

Who runs on our software

Broadcasters, radio groups, satellite TV and telecom operators.

Device integrations
1000+
Devices on a single server
50,000
Founded
2008
  • RTHK
  • DigiTurk
  • ACE Radio
  • AT&T
  • Demiroren
  • DirecTV
  • Encompass
  • Eswatini Communications Commission
  • Family Radio
  • FreeTv
  • Global Media
  • HOC
  • Illinois CMS
  • MIA
  • AIR
  • NPM
  • Nova Scotia
  • OPB
  • Orland Park
  • RJR
  • Sauk County
  • SBG
  • Skyview
  • SEN
  • Telecom Egypt
  • TurkmenTelekom
  • VOV
  • Turk Telekom
  • ENMU
  • KHCM
  • Turket TV8

What we do

See it, act on it, keep the record, run the event.

Monitor

See real-time data from all your equipment, systems and locations in one view.

  • More than 1,000 versioned drivers
  • Alarms that roll up to the service they affect
  • History kept in your own SQL database

Control

Run your whole operation from anywhere, and respond to incidents faster.

  • Validated commands, sent from the alarm
  • Permissions for who can send them
  • Rules, scripts and schedules

Manage

Know what assets you have, how they perform and when they need attention.

  • A CMDB with your own classes and relationships
  • Change requests that show what they touch
  • Incidents tied to the affected device

Orchestrate

Assemble workflows from ready-made tasks, automate them and connect your systems.

  • A visual Thread editor
  • Equipment booked by what it can do
  • A recovery plan for every step
Monitor.Every service level agreement on one wall, with attainment, error budget and burn rate. Demo data from a fictional operator.

How we do it

Three platforms that work alone or together. This is what one fault looks like in Mosaic, from the first alarm to the fix.

  1. Mosaic facility overview with health for timing, network, flows, control and audio, and a list of incidents

    One live view of every facility shows what needs attention, and how serious it is.

  2. Mosaic signal path showing a feed hop by hop, with the fault located on one link

    Follow the affected signal hop by hop to the link that failed, and see what else it touches.

  3. Mosaic production routing with crosspoints, route health and a salvo previewed in a drawer

    Control the equipment from the same place: reroute, run a salvo or start an automation.

How we can help

The problems operators bring to us, and what changes once our software is in place.

Costly downtimeProactive monitoring and alerting

Failures reach the audience or the customer before your team knows about them.

Rules hold back alarms that clear on their own, and status rolls up so you can trace a fault to its source.

Multi-vendor complexityUnified multi-vendor management

Separate interfaces for each vendor create extra work and blind spots.

More than 1,000 versioned drivers from about 200 vendors, in one alarm list.

Reactive maintenanceAsset records with history

Fixing problems after they occur costs more than preventing them.

Keep every asset's changes and tickets in one record, and schedule work around maintenance windows.

Manual processesVisual workflow automation

Time-consuming workflows keep your team from more important work.

Assemble automated workflows from ready-made tasks, and script new ones only when you need to.

No real-time visibilityReal-time dashboards and analytics

Without central monitoring, a fault surfaces as a complaint, not an alarm.

Build panels without code: add a widget and bind it to a live reading.

Distributed operationsRemote management and control

Multiple sites add coordination work and travel costs.

Use the web client from anywhere, with SAML, OIDC or LDAP sign-in, and permissions for who can send commands.

Growing infrastructureScalable architecture

More equipment means more complexity, and legacy systems can't keep up.

Put collectors at remote sites, and run redundant server pairs as you grow.

Compliance and security riskAudit trails and compliance tools

Regulatory requirements and security get harder as systems multiply.

Sign in through SAML, OIDC or LDAP, control about 100 named permissions, and keep a record of every acknowledgment and change.

Where we help

Success stories

What operators report after moving to our platforms.

99.9%
Uptime reliability
Mission-critical operations demand reliability
30%
Cost reduction
Average operational cost savings
24/7
Global support
Expert support when you need it
95%
Faster issue resolution
Automated alerting and root cause analysis
60%
Reduced maintenance costs
Predictive maintenance optimization
80%
Time savings
Automated workflows and processes
100%
Visibility
Complete operational transparency
Global Broadcasting NetworkMedia and entertainment
MNC Software's unified monitoring platform has transformed our broadcast operations. We've reduced downtime by 95% and can now manage all our facilities from a single interface.
95%
Downtime reduction
24/7
Monitoring
50+
Broadcast sites
Global Satellite ServicesSatellite communications
MNC's teleport management solution has streamlined our ground station operations. We now handle 3x more satellite links with the same team and maintain 99.9% service availability.
99.9%
Availability
3x
Capacity increase
15
Teleports
State Public Safety NetworkEmergency services
Managing 200+ repeater sites was complex until we implemented MNC's solution. Now we have real-time visibility, automated alerts, and can ensure critical communications are always available.
100%
Network visibility
200+
Sites
50%
Maintenance reduction
Enterprise Technology GroupIT infrastructure
The comprehensive IT monitoring solution has given us complete visibility across our entire network. Response times improved by 80% and our team can proactively address issues.
80%
Faster response
99.8%
Uptime
5K+
Devices
Multi-Industry DeploymentEnterprise operations
We manage broadcast, IT infrastructure, and satellite operations all through MNC's unified platform. The integration has saved us countless hours and millions in operational costs.
$5M+
Annual savings
90%
Process automation
10K+
Assets

See it in the field

Remote monitoring and control of 80 Ka and Ku band satellite antennas

80 Ka and Ku band antennas across several sites, monitored and controlled from one Mosaic system: site diversity switching, every uplink chain with live power readings, and remote control without a site visit.